Privacy Policy

Introduction

CryptoClean ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cryptocurrency CSV conversion service.

Information We Collect

Files You Upload

When you use our service, you upload CSV files containing cryptocurrency transaction data. This data may include transaction timestamps, amounts, asset types, and transaction identifiers.

Payment Information

Payment processing is handled by our third-party payment processor. We do not store your credit card numbers or banking information on our servers.

Usage Data

We may automatically collect certain information about your device and usage patterns, including IP addresses, browser type, and pages visited. This helps us improve our service and diagnose technical issues.

How We Use Your Information

• To process and convert your uploaded CSV files
• To process your payments securely
• To provide customer support
• To improve and optimize our service
• To detect and prevent fraud or abuse
• To comply with legal obligations

Data Retention

Your uploaded files and processed results are automatically deleted within 24 hours of processing. We do not retain your transaction data permanently. Payment records are retained as required by financial regulations.

Data Security

We implement appropriate technical and organizational measures to protect your data, including:

• HTTPS encryption for all data transfers
• Secure cloud infrastructure
• Automatic file deletion after 24 hours
• Regular security assessments

Information Sharing

We do not sell, trade, or rent your personal information or transaction data to third parties. We may share information only in the following circumstances:

• With service providers who assist in our operations (e.g., payment processors, cloud hosting)
• When required by law or legal process
• To protect our rights, privacy, safety, or property
• In connection with a business transfer or merger

Cookies and Tracking

We use essential cookies to ensure our website functions properly. We may also use analytics cookies to understand how visitors interact with our site. You can control cookie preferences through your browser settings.

Your Rights

Depending on your location, you may have the following rights:

• Access: Request information about the data we hold about you
• Deletion: Request deletion of your personal data
• Correction: Request correction of inaccurate data
• Portability: Request a copy of your data in a portable format
• Objection: Object to certain uses of your data

To exercise any of these rights, please contact us using the information below.

International Transfers

Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place for any international data transfers.

Children's Privacy

Our service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at: