Terms of Service

Last updated: January 2025

1. Acceptance of Terms

By accessing or using CryptoClean ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Service.

2. Description of Service

CryptoClean provides a web-based tool for converting cryptocurrency transaction export files from various exchanges into a standardized format. The Service is provided on a per-file, pay-as-you-go basis.

3. Eligibility

You must be at least 18 years old and capable of forming a binding contract to use this Service. By using the Service, you represent and warrant that you meet these eligibility requirements.

4. Use of Service

4.1 Permitted Use

You may use the Service to convert your own cryptocurrency transaction files or files you are authorized to process on behalf of others (such as clients, if you are a tax professional).

4.2 Prohibited Use

You agree not to:

  • Use the Service for any illegal purpose or in violation of any laws
  • Upload malicious files or attempt to compromise the Service
  • Attempt to reverse engineer, decompile, or extract source code
  • Interfere with or disrupt the Service or its infrastructure
  • Resell or redistribute the Service without authorization
  • Use automated tools to access the Service without permission

5. Payments and Refunds

5.1 Pricing

Current pricing is displayed on our website. We reserve the right to change prices at any time, but changes will not affect transactions already in progress.

5.2 Payment Processing

Payments are processed by third-party payment processors. By making a payment, you agree to their terms of service.

5.3 Refunds

You are only charged after successful file processing. If processing fails, you will not be charged. For issues with successfully processed files, please review our Refund Policy for eligibility and instructions.

6. Your Data

6.1 Ownership

You retain all ownership rights to the data you upload. We do not claim any ownership of your transaction data.

6.2 Data Processing

By uploading files, you grant us a limited license to process your data solely for the purpose of providing the Service. This license terminates when your files are deleted.

6.3 Data Retention

Uploaded files and processed results are automatically deleted within 24 hours. Please download your results promptly.

7. Accuracy and Limitations

7.1 Data Accuracy

We strive for accurate conversion, but you are responsible for verifying the accuracy of converted data. The Service processes data as provided and cannot correct errors in source files.

7.2 Not Financial or Tax Advice

The Service is a data conversion tool only. We do not provide financial, tax, legal, or investment advice. Consult qualified professionals for such matters.

8. Intellectual Property

The Service, including its design, features, and content, is owned by CryptoClean and protected by intellectual property laws. You may not copy, modify, or distribute any part of the Service without our written permission.

9. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE. YOUR USE OF THE SERVICE IS AT YOUR OWN RISK.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CRYPTOCLEAN SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICE.

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SPECIFIC TRANSACTION GIVING RISE TO THE CLAIM.

11. Indemnification

You agree to indemnify and hold harmless CryptoClean and its affiliates from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

12. Modifications to Service

We reserve the right to modify, suspend, or discontinue the Service at any time without notice. We shall not be liable for any modification, suspension, or discontinuation.

13. Changes to Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the new Terms.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which CryptoClean operates, without regard to conflict of law principles.

15. Dispute Resolution

Any disputes arising from these Terms or the Service shall first be attempted to be resolved through good-faith negotiation. If unsuccessful, disputes shall be resolved through binding arbitration in accordance with applicable rules.

16. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

17. Contact

For questions about these Terms, please contact us at:

Email: support@cryptoclean.com
Or visit our Contact page